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Ample Technologies Private Limited believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy, Cancellations will be considered only if the shipping is not yet made for the order. The customer may however track the status of the order online. All Refunds will be processed based on the mode of payment used by the customer while placing the order. You'll not be able to modify the shipping address after you place an order.
However, if you have entered the wrong address, you may want to cancel the order before shipping has been done and re-order the same. If shipping has already been done, you can send an email to support imagineonline. All refunds usually takes around 5 to 7 business days and depends on the bank and the payment mode used to make the payment.
The refund would be made via the same channel used to make the payment. We have partnered with Billdesk and Razorpay as our payment gateway providers. There is no Cash on Delivery option available. You will have to work with the bank to get this checked. Unfortunately, we'll not be able to help you on this. If any payment fails we'll send you an email with a Retry Payment link and you can try paying again.
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